Before you start
- Sign in to the account associated with the records you want to manage.
Step 1
Open the fundraising page
Confirm the page and parent drive you are reviewing.
Step 2
Read page progress
Compare its displayed item or monetary progress with its requested goal.
Step 3
Review supporters
Inspect public supporter and donation displays, respecting anonymous presentation.
Step 4
Open available management views
When an individual or company fundraiser and its parent drive allow physical drop-offs, open the editor’s Settings, then Drop-offs. Search or filter the pledge records there. Team member pages do not offer this same panel.
Step 5
Update drop-off records appropriately
Open the record’s status menu. Leave Pending Drop-Off while delivery is outstanding; choose Delivered after receiving the goods, or No-Show when the promised delivery did not arrive. Selecting a status saves it immediately.
What happens next
You can distinguish page-level fundraising activity from parent-drive or organization totals.
Troubleshooting
- Parent-drive and team totals may include activity beyond a single individual page.
- Anonymous public displays should not be used to infer missing private donor information.
- The Drop-offs panel appears only when the parent drive permits physical drop-offs, the fundraiser enables them, and the page is not a team member page.