Before you start
- Sign in to the account associated with the records you want to manage.
Step 1
Open recurring donations
Choose Manage monthly gifts from your profile, or open View all donations. The Monthly gifts section appears at the top of the donation history page. An emailed management link can provide a separate guest flow.
Step 2
Choose the gift
Compare the organization, amount, and status to identify the correct subscription.
Step 3
Review the action
Use Cancel monthly gift when you want to stop that recurring contribution.
Step 4
Confirm cancellation
Complete the confirmation and wait for the success response.
Step 5
Check the updated status
Return to the recurring list and confirm the intended gift has changed status.
What happens next
The selected recurring gift shows its updated status after successful cancellation.
Troubleshooting
- Canceling a recurring gift does not automatically refund previous donations.
- If a management link has expired, use a current link or the signed-in account flow.