Before you start
- Sign in to the account associated with the records you want to manage.
Step 1
Review your ongoing activity
Check monthly gifts and organization responsibilities before making an account change.
Step 2
Open account controls
Find the deactivation card in your profile.
Step 3
Read the confirmation
Review the consequences presented by the interface.
Step 4
Confirm only when intended
Complete the deactivation action if you want to proceed.
Step 5
Use deletion guidance separately
Open the data-deletion page for the published process for data-related requests.
What happens next
You understand the difference between deactivation and the site’s data-deletion process.
Troubleshooting
- Do not assume deactivation cancels subscriptions or removes every historical donation record.
- An organization administrator should check responsibilities before losing account access.